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MLA

Ouf, Shimaa, et al. "Web Mining Techniques - A Framework to Enhance Customer Retention." IJEC vol.19, no.1 2023: pp.1-30. http://doi.org/10.4018/IJeC.315790

APA

Ouf, S., Helmy, Y., & Ashraf, M. (2023). Web Mining Techniques - A Framework to Enhance Customer Retention. International Journal of e-Collaboration (IJeC), 19(1), 1-30. http://doi.org/10.4018/IJeC.315790

Chicago

Ouf, Shimaa, Yehia Helmy, and Merna Ashraf. "Web Mining Techniques - A Framework to Enhance Customer Retention," International Journal of e-Collaboration (IJeC) 19, no.1: 1-30. http://doi.org/10.4018/IJeC.315790

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Web Mining Techniques - A Framework to Enhance Customer Retention

International Journal of e-Collaboration (IJeC)

The International Journal of e-Collaboration (IJeC) addresses the design and implementation of e-collaboration technologies, assesses its behavioral impact on individuals and groups, and presents theoretical considerations on links between the use of e-collaboration technologies and behavioral patterns. An innovative collection of the latest research findings, this journal covers significant topics such as Web-based chat tools, Web-based asynchronous conferencing tools, e-mail, listservs, collaborative writing tools, group decision support systems, teleconferencing suites, workflow automation systems, and document management technologies.


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